Lift maintenance companies:

Accelerate your business performance with uptime

uptime, the leading lift maintenance technology, reduces callbacks with predictive recommendations and increases customer satisfaction with state-of-the-art transparent real-time reporting.

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From 0 to 1000 lifts, learn how we built our technology using the whole value chain.

From 0 to 1000 lifts, learn how we built our technology using the whole value chain. Find out more >

Your lift maintenance operations with uptime:

Boost the performance of your field engineers:

By connecting your lifts with our predictive maintenance device, empower your field engineers to avoid breakdowns and resolve them faster.

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Demonstrate your know-how to your customers:

Thanks to real-time notifications and operations reports, gain transparency and increase the level of satisfaction of your customers.

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Accelerate your business growth:

▪︎ Twice as many lifts entrusted by the same customer.

▪︎ Up to 20% annual growth and 97% customer retention.

Crazy numbers >

Connect your lifts within 30 minutes

Universal Iot device for elevator maintenance

uptime has developed the only multi-brand device that connects directly to the lift control board, with a single cable. We collect more than 7,000 events per day per lift, in real time.

Key benefits ↘

Enhance your daily ops

Field engineers

Ops managers

Elevator technician application for predictive maintenance

uptime provides a mobile-based solution to accompany engineers on the ground, repair faster and gain efficiency.

■ More efficient visits thanks to our predictive recommendations
■ Go directly to the source of the fault and repair quickly
■ Real time visibility across all their park

uptime provides your engineer a monitoring and reporting tool allowing them to be autonomous, efficient and proactive.

Elevator maintenance management software

Seamless operations management tool for lift maintenance

■ Real-time park monitoring and alerts: traffic, statistics, anomalies detected
■ Improved ops management : engineers are guided by the app to report on actions and parts replacement
■ Optimized breakdown management: synched with call center, standardized breakdown reports, management of breakdowns related call out
■ Cooperation between your teams and your customers: information is centralized with documents, quotes, photos and internal communication thread

Do you want to keep your current management software? API integration is possible.

Do you want to keep your current management software? API integration is possible. Find out more >

Strengthen your customer relationship

Elevator maintenance end-customers portal

Drive sales with superior customer experience thanks to uptimeConnect©, our customer portal.

■ Real-time monitoring of all lift in park
■ Detailed operating reports
■ History of all interventions and notifications in real time

With this transparency, show your quality of service, offer the real-time information that customers expect and win more contracts.

Your company with uptime:

annual organic growth

maximal churn rate

4,5/5

engineer satisfaction

99%

uptime per lift

Find out how uptime will revolutionize your maintenance operations.

Find out how uptime will revolutionize your maintenance operations. Our use cases >

uptime provides you with complete support

From training your field engineers and operational teams to developing your business strategy with our product, uptime supports you at all times.

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Choose the best maintenance tech on the market

Learn how uptime can supercharge your maintenance

uptime commits to:

improve the reliability of your lifts, over the long term.
support your transition from preventive to predictive maintenance.
ensure that your use of our product has a significant commercial impact for your company.

Learn more on uptime

Elevator Market Insights

These three innovations are shaking up the elevator industry!

The development of new technologies is prompting manufacturers to rethink their operations and elevator itself, making its use more fluid and its maintenance more efficient. From the use of drones and IoT to augmented reality, players in the elevator market - large manufacturers as well as new innovative companies - have embarked on a race for innovation. But which ones are most likely to revolutionize the elevator? How are the incumbents reacting to the arrival of these ultra-innovative newcomers on the market? Roland Berger has identified the major trends that will shake up the sector in the years to come. 👇

Elevator Market Insights

Sensors versus controller IoT, which will come out as the winner of the elevator maintenance battle?

The elevator industry has yet to become ‘tech-savvy’. However, the multi-million dollar maintenance market, boring and opaque, could become the potting soil of game-changing innovations. While major manufacturers seem to be groping forward and SMEs are struggling to find the money and time to devote to such innovations, newcomers are advancing rapidly and offering strong innovations: from AI to sensors, many solutions are already available to monitor elevators and even to implement predictive maintenance ! But in a market so new, and so technical, it is hard to tell which solution is really the revolutionary one that will disrupt the market. Among them, two ways of tracking elevator activities confront each other: adding sensors vs controller data.

Elevator Market Insights

Can the elevator OEMs become tech-enabled?

After publishing a series of articles five months ago outlining our contrarian vision of the elevator market, we received a great deal of attention from top executives, industry experts, and equity investors. They asked us similar strings of follow-up questions, which can be summed up as follows:.

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Offices
201 Borough High Street,
London, SE1 1JA

Headquarters
89 boulevard Pereire,
75017 Paris

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