Accelerate your business performance with uptime
uptime, the leading lift maintenance technology, reduces callbacks with predictive recommendations and increases customer satisfaction with state-of-the-art transparent real-time reporting.
From 0 to 1000 lifts, learn how we built our technology using the whole value chain.
From 0 to 1000 lifts, learn how we built our technology using the whole value chain. Find out more >
Your lift maintenance operations with uptime:
Boost the performance of your field engineers:
By connecting your lifts with our predictive maintenance device, empower your field engineers to avoid breakdowns and resolve them faster.
Demonstrate your know-how to your customers:
Thanks to real-time notifications and operations reports, gain transparency and increase the level of satisfaction of your customers.
Accelerate your business growth:
▪︎ Twice as many lifts entrusted by the same customer.
▪︎ Up to 20% annual growth and 97% customer retention.
Connect your lifts within 30 minutes
uptime has developed the only multi-brand device that connects directly to the lift control board, with a single cable. We collect more than 7,000 events per day per lift, in real time.
Enhance your daily ops
uptime provides a mobile-based solution to accompany engineers on the ground, repair faster and gain efficiency.
■ More efficient visits thanks to our predictive recommendations
■ Go directly to the source of the fault and repair quickly
■ Real time visibility across all their park
uptime provides your engineer a monitoring and reporting tool allowing them to be autonomous, efficient and proactive.
Seamless operations management tool for lift maintenance
■ Real-time park monitoring and alerts: traffic, statistics, anomalies detected
■ Improved ops management : engineers are guided by the app to report on actions and parts replacement
■ Optimized breakdown management: synched with call center, standardized breakdown reports, management of breakdowns related call out
■ Cooperation between your teams and your customers: information is centralized with documents, quotes, photos and internal communication thread
Do you want to keep your current management software? API integration is possible.
Do you want to keep your current management software? API integration is possible. Find out more >
Strengthen your customer relationship
Drive sales with superior customer experience thanks to uptimeConnect©, our customer portal.
■ Real-time monitoring of all lift in park
■ Detailed operating reports
■ History of all interventions and notifications in real time
With this transparency, show your quality of service, offer the real-time information that customers expect and win more contracts.
Your company with uptime:
Find out how uptime will revolutionize your maintenance operations. Our use cases >
Learn how uptime can supercharge your maintenance
- improve the reliability of your lifts, over the long term.
- support your transition from preventive to predictive maintenance.
- ensure that your use of our product has a significant commercial impact for your company.
Learn more on uptime
These three innovations are shaking up the elevator industry!
The development of new technologies is prompting manufacturers to rethink their operations and elevator itself, making its use more fluid and its maintenance more efficient. From the use of drones and IoT to augmented reality, players in the elevator market - large manufacturers as well as new innovative companies - have embarked on a race for innovation. But which ones are most likely to revolutionize the elevator? How are the incumbents reacting to the arrival of these ultra-innovative newcomers on the market? Roland Berger has identified the major trends that will shake up the sector in the years to come. 👇
Sensors versus controller IoT, which will come out as the winner of the elevator maintenance battle?
The elevator industry has yet to become ‘tech-savvy’. However, the multi-million dollar maintenance market, boring and opaque, could become the potting soil of game-changing innovations. While major manufacturers seem to be groping forward and SMEs are struggling to find the money and time to devote to such innovations, newcomers are advancing rapidly and offering strong innovations: from AI to sensors, many solutions are already available to monitor elevators and even to implement predictive maintenance ! But in a market so new, and so technical, it is hard to tell which solution is really the revolutionary one that will disrupt the market. Among them, two ways of tracking elevator activities confront each other: adding sensors vs controller data.
Can the elevator OEMs become tech-enabled?
After publishing a series of articles five months ago outlining our contrarian vision of the elevator market, we received a great deal of attention from top executives, industry experts, and equity investors. They asked us similar strings of follow-up questions, which can be summed up as follows:.