Predictive maintenance changes everything
Higher performance and transparent access to information
◼ Elevators maintained with our technology, the map®, have 2.5x less breakdowns
◼ By avoiding breakdowns and solving them faster, we reduce downtime by 78%
◼ By planning better repairs and modernization, we reduce the total cost of ownership by 25%
◼ Real estate managers and end-users have real-time access to information about their equipment
Elevator predictive maintenance: the map®
uptime developed the industry-leading predictive maintenance technology
the map®: brand-agnostic controller IoT
Our IoT is the only brand-agnostic elevator device that connects to the controller. We support the main manufacturers and local independent controller manufacturers.
We collect >7000 events / day / elevator at three levels: operating harmonized data, model-specific statuses & error-codes, and remote commands.
the map®: AI-powered field software for technicians
Our field app provides immediate value from the IoT data:
– AI-powered breakdown detections
– live statuses
– controller defaults, live & history, all documented
– remote floor command
The field workforce can remotely discriminate a callback and solve any breakdown faster.
On top of the IoT value, when technicians start reporting their maintenance actions in our normalised data structure, our AI begins to provide condition-based maintenance recommendations.
the map®: real-time transparent information
Our web-app provides live IoT data to end-customers: elevator live status, trafic analysis, breakdown notifications and reporting.
We enable new service models, as pay-as-you-use variable contracts or repairs & modernisation capex planning.
Everyday use cases
the map® is made with customers and technicians
to build the right product, we organically built an elevator service company which became our development field
◼ We built an elevator service company from scratch in Paris, with Residential and Commercial customers
◼ Our field technicians are part of the team and participate actively in the product cycle
◼ Our tech-enabled approach allowed us to revisit entirely the value proposition and the operational model of elevator maintenance.
uptime: tested & proven
Real estate or Elevator service
the map® takes your elevators to the digital era
Blog & news
Presse release: new IoT data from uptime shows citizens spend 11.6 million hours a year stuck in elevators
YouGov survey finds consistently working elevators rated more important than air ventilation and regular cleaning in buildings as cities begin post-pandemic recovery
An upcoming new hardware and new functionalities: our latest product news.
uptime predictive maintenance technology for elevators keep betting better everyday. Our technology is already working on most elevators major brands, and many more ISPs. Being a pioneer on multi-brand controller IoT, our 30-strong engineering team is working hard to make our tech available with more and more manufacturers. Discover our first product update! ✌️
Interview: it is time for a new maintenance model
"We all use elevators, but did you know that the maintenance charge can be invoked even when they haven't moved?" Augustin Celier, CEO at uptime, explains to Guy Clapperton why he believes it is time for a new model and how predictive maintenance and IoT are driving the change to help maintenance companies getting better insights and better customer experience. ⚡️